Document Filter
Report Summary
BAYELSA STATE GOVERNMENT. MINISTRY OF TRADE, INDUSTRY AND INVESTMENT. GRIEVANCE REDRESS MECHANISM REPORT – 2024
This report contains grievance redress mechanism data for the year 2024, organized by month. All complaints have been resolved according to the records.
JANUARY 2024
| SN | TRACKING NO | COMPLAINANT NAME | CONTACT | COMPLAINT DATE | NATURE OF COMPLAINT | RESPONSE DATE | ACTION TAKEN | STATUS |
|---|---|---|---|---|---|---|---|---|
| 1 | TRK-84A1 | Adamu Musa | 8037615482 | 2024-01-10 | Overpricing | 2024-01-10 | Mediate between buyer and seller to agree on the correct price | Resolved |
| 2 | TRK-21F9 | Boma Ebiye | 7065772194 | 2024-01-17 | Fake products, expired goods, damaged goods, wrong specifications | 2024-01-17 | Allow replacement and refund according to policy | Resolved |
| 3 | TRK-77C4 | Chinedu Okafor | 7069358745 | 2024-01-31 | Delivery/Service Delay | 2024-01-31 | Review delivery agreement and set new timeline | Resolved |
Connect With Us
Bayelsa State Government
Government Secretariat, Yenagoa
Mon – Fri: 8:00 am – 6:00 pm
Service Request
Useful Links
State News & Updates
The latest Bayelsa State Govt news, articles, and resources, sent straight to your inbox every month.